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| Customer Service Mon.-Fri. 9-5 MST Email allows us to transfer information to the right department for quicker processing. Please contact the appropriate department. Sales: Please place your order online 24 hours a day, 7 days a week. Our shopping cart is safe, secure and 128bit encrypted. The warehouse will receive your order instantly and it will ship within 1-2 business days. For bulk orders and specific questions regarding our items you can call customer support Mon-Fri 9-5MST. Ensure your question is handled by the right department by using the following Sales Inquiry Form Please do not contact the sales department for a tracking number. The sales department can not access the warehouse tracking system. Tracking: Please allow up to 2 business days for your tracking number to arrive by email. They are automatically generated to the email address you provided in the order form once it ships. If you still have a question or concern contact: Tracking Request Form Exchange Damaged Item: You must contact us within 3 business days of the delivery for the damaged item. Please be sure to keep the original packaging and repack the product for pick up. We will contact UPS to pick up the damaged item. Upon receipt, an new item will be sent. Exchanges Request Form Returns: Satisfaction Guaranteed -You have 21 days from delivery to return your purchase for any reason you are not 100% satisfied. FULL REFUND(excludes shipping costs). Do not send item back to the address listed on our store.You must obtain a Return Authorization Number before sending the item back, otherwise the warehouse will not be able to verify from whom the item is being returned by nor which store the item was originally purchased. Therefore, delaying the credit process to you. Return Request Form Once you have obtained an RA# and have shipped the item, please email us with the tracking# or return information. This information will be forwarded to the warehouse to expedite your return credit. After 21 days upon receiving the product no returns or exchanges are accepted. Items that have been assembled are not returnable. Customer is responsible for return delivery. Warranty Information: Trouser Press Warranty PLEASE NOTE YOUR CREDIT CARD STATEMENT WILL READ: VALETSTAND.COM Customer Service: 1-800-642-2126 fax: 702-920-8624 PantPress.com BUYER PROTECTION icon next to a merchant's name indicates that purchases made through Yahoo! Shopping at that merchant's site are protected from some types of fraud by the Yahoo! Buyer Protection Program. All Yahoo! Store merchants and Yahoo! Shopping advertising partners are eligible to participate in this program. These merchants must earn and maintain a minimum 3-star average merchant rating. Purchases made from merchants which display the Buyer Protection icon at the time of purchase are covered by the program regardless of the merchant's status at the time a claim is filed. Important limitations apply. Please see the Yahoo! Buyer Protection Program page for more details. Corby 7700 pants presser - Beck Shoe Polisher - Orbita Watch Winders - Leather Passport Cover Holder - Watch Box Display Cases - Pen Display Box Cases - Cufflink Box Cuff Link Case Boxes - Suit Stand Gentleman's Valet - Flatware Storage Cases - Most Expensive In The World |